Warranty Information

AQUATIC ACCESS INC. warrants to the original purchaser that all structural components if its pool/spa lifts will be free of mechanical defects for six years from purchase date, provided product has not been altered, misused, or abused.

AQUATIC ACCESS INC. warrants to the original purchaser that valves, seals, hoses, seat shells, headrests, and footrest pads will be free of operational defects for two years from purchase, provided the product has not been altered, misused, or abused.

The stainless steel finish should be inspected monthly, any spots cleaned with a plastic pad and stainless steel cleaner, and the surface waxed as needed. When not in use for extended periods, do not store the lift in the same area as pool chemicals.

Warranted parts will be replaced free of charge directly to the owner or dealer. Replacement of any part is very simple with common tools; therefore no labor charges are accepted by the manufacturer. If the customer cannot replace the parts, shipment for factory labor must be paid by the customer.

For parts out of warranty, please see our "Order Replacement Parts" page and call the office if assistance is needed.

Please share photos and videos of your lifts in action, either by email or posting on our Facebook page. Good reviews are welcome, too. Enjoy the water!